Delivery & Returns

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Standard Delivery

Please allow 5-7 days for delivery (although you will usually receive your items in a shorter timeframe). Delivery times may vary dependent on the item/s which have been purchased and the method of delivery required. 

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Courier Delivery

Our larger items are typically shipped through third-party couriers and usually arrive within 1-2 weeks. If a specific location is not covered by these couriers, we will use Shiply.com for shipping. Alternatively, you are welcome to arrange your own courier if you prefer.

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Collection

If you would prefer to arrange collection of any larger items, please contact us and we can arrange a mutually suitable day and time for your collection to take place. 

​International Delivery

At the moment, we only offer delivery within the UK. But if you're outside the UK and have fallen for one of our pieces, please get in touch—we will do everything we can to help you out!

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Returns

We truly hope you love your purchase. However, if you do need to return an item for any reason, please take note of the following guidelines:

Antique Linen – Non-Returnable

Due to the age, rarity and delicate nature of our antique 19th-century linens, all antique linen sheets, dresses, gowns and other antique linen items are strictly non-returnable and non-refundable. These pieces are often over 100 years old and require particularly careful handling due to their delicate and antique condition.

We ask that you please carefully review the measurements, photographs and description provided for each item before purchasing. If you require any additional measurements, photographs or information, we are very happy to assist before you place your order.

All Other Returns

For items that are eligible for return, kindly let us know within 14 days of receiving your order. All eligible returns must then be sent back within 14 days of notifying us. Unfortunately, returns made outside of these timeframes will not be accepted.

Faulty/Damaged Items

If you are returning an item due to a fault with the product, we kindly ask that you contact us before returning the item to discuss the issue. In the case of a fault with any product that occurred before shipping, we will cover the cost of the return delivery.​

Changed Your Mind?

​If you are returning an item, please be aware that you will be responsible for the cost of returning the item/s to us. We would advise that you use a fully tracked and insured service, as we cannot be held responsible for any loss or damage to returns of this nature. 

Please also ensure that any returned items are in original, saleable condition with any original packaging (where applicable), failure to do so may effect any refunds due. 

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Refunds

All refunds will be issued to your original payment method within 7 to 10 working days after we receive the returned goods.